#BLACKBERRY LINK NOT RECOGNIZING Q10 DOWNLOAD#
#BLACKBERRY LINK NOT RECOGNIZING Q10 MAC#

#BLACKBERRY LINK NOT RECOGNIZING Q10 MAC#

If after using another USB port the BlackBerry smartphone or BlackBerry PlayBook is still not detected by the Mac or Windows computer then the USB cable may be:.It may also be necessary to remove any USB peripherals such as a USB printer or scanner in order to supply the necessary voltage to the USB channel.If the laptop is on a docking station, connect the USB cable to the USB port on the laptop itself and not the USB port of the docking station. If using a laptop use a port on the back of the laptop, or try a USB port on the opposite side of the laptop.If using a desktop be sure to use a port on the back of the computer.The USB port may not be providing a suitable connection to the operating system.The USB symbol is facing the back of the smartphone or tablet.The BlackBerry logo on the micro USB plug is facing the front screen of the smartphone or tablet.Ensure USB cable is connected correctly:.If BlackBerry Link displays an error, search the BlackBerry Knowledge Base for any related articles.

#BLACKBERRY LINK NOT RECOGNIZING Q10 DOWNLOAD#

Ensure the latest version of BlackBerry Link is installed, to download click here.But it always shows me that my reset fails due to failure to connect to my device. and the 'reset device' popped out asking me to press and holed the power button for 10 seconds. I was trying to restore mine with an old backup file, so we followed those steps, depending on where you're at you can go from there.įorgive for my shallow. The 'Blackberry087b(or something) - I renamed mine) but it should show up as a device at the bottom and don't click on it, just hover over it and chose 'set up'. Your comp should then recognize device, therefore allowing Link too as well. Then I restarted my computer (even though after installing BB Link, it automatically restarted then) and then bring it back up. With BB Link pulled up, click on the double arrows at the bottom and chose 'remove device' - for me that was the ONLY thing I could do, because it wasn't recognizing my device. Basically, they had disconnect - then had me pull the battery and sim from my phone. I had the SAME problem too, have about 15mins with Tmobile support and then another 20mins with BB support, we got it working. I tried to figure it out myself and after an hour and extreme frustration and wanting to take this phone back I called and it seemed like an easy fix. I was trying to restore mine with an old backup file, so we followed those steps, depending on where you're at you can go from there.Īll in all, restart the phone and comp and it should work.

PLEASE HELP MEI had the SAME problem too, have about 15mins with Tmobile support and then another 20mins with BB support, we got it working. I bought a Q10 today and wanted to link it to my computer.ĭownloaded the BLACKBERRY LINK but after installing it and then after installing it, it won't connect to it.

Blackberry link not recognizing q10